Privacy Policy

1. INTRODUCTION

1.1. Private Entrepreneur Ievgen Chugunov (hereinafter refeered as "We," "us," or "our") is committed to protecting the privacy of individuals who use our mobile application "Beauty Booking" (hereiafter reffered as "Platform" or "Beauty Booking"). This Privacy Policy ("Policy") outlines the types of information We collect, how We use and protect that information and your rights regarding your personal data.

1.2. This Privacy Policy sets out the ways we collect and use your personal data when You engage with Beauty Booking. This Policy together with General Terms and Conditions contains information on how We process and collect any Personal Data that You provide to Us. By using Beauty Booking, You are accepting and consenting with this Policy. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY AND DO NOT WISH TO PROVIDE US WITH THE PERSONAL INFORMATION WE REQUIRE, PLEASE DO NOT USE OUR PLATFORM.

1.3. In this Privacy Policy, You can find an explanation of how You can ensure that Your Personal Data is handled in a responsible manner and in accordance with applicable data protection legislation.

1.4. This Privacy Policy is applicable to EU citizens Personal Data, all other Users will be treated due to their local laws.

1.5. The Data Controller for Your Personal Data is: Ievgen Chugunov, contact email: info@beauty-booking.biz.

2. CHANGES TO OUR PRIVACY POLICY

2.1. We may update our Privacy Policies from time to time to reflect changes in our practices or applicable legal requirements. In the event of any significant changes, we will notify you either by posting a notice on our Platform before the changes take effect or by providing direct communication where required by law or our agreements with you. Your continued use of the Platform and its services after any such updates will constitute your acceptance of the revised Privacy Policies. We recommend periodically reviewing this page for the most current information regarding our privacy practices. The date of the last revision will always be displayed at the top of this page.

3. CONTACT DETAILS

3.1. We have appointed a Data Protection Officer (hereinafter – "DPO"). If You have any questions regarding the processing of Your Personal Data, including any requests for the application of Your legal rights, You can contact Our DPO: info@beauty-booking.biz. The time limit for responding to any request is 30 (thirty) calendar days. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

4. TYPE OF INFORMATION COLLECTED

4.1. Depending on your interaction with us, we may collect the following information:

1. Personal and Contact Information: Your name, email address, phone number, address (state/region/province, city, street, postal code, etc.) and any other contact details you provide.
2. Device and Browser Information: Data about the device you use, including your IP address, approximate geographic location, device type, screen resolution, operating system version, and browser type.
3. Communications: Information from any communications you share with us, such as comments or feedback on the Platform, messages sent via customer service or social media and other direct communications with us.
4. Inferences: Derived information reflecting user interests based on your activities and interactions on the Platform, used to enhance your experience and personalize our offerings.

4.2. We may also collect additional information about You when You provide such information to Us through Your use of Our services.

4.3. We do not collect Sensitive Personal Data.

5. COLLECTION OF YOUR PERSONAL DATA

5.1. We use different methоds to collect Personal Data from and about You:

• Direct interaction: You provide Us Your Personal Data when contacting directly (for example, when you provide information to register on the Platform, contact customer support through Your user profile, or sign up for a newsletter).
• Through third parties or publicly available sources: We may obtain Personal Data about you through publicly available records or third parties (for example, through the Platform's technology). Such third parties include Our Affiliates, public authorities, public websites and social media, suppliers and vendors.

6. PURPOSES AND BASIS OF PROCESSING YOUR PERSONAL DATA

6.1. To Fulfill the Terms of Conditions with Us:

• Administer and manage our relationship with you by providing the platform's services, including helping you create and manage your account.
• Enable you to place and manage orders, interact with content and use our services, including customer support (e.g., handling inquiries, tracking issues, and providing assistance).
• Conduct security reviews and verify your account to ensure compliance with our Terms and Conditions and applicable laws.
• Process and verify your transactions, including payments, related to services provided on the platform.

6.2. To fulfill our legal and regulatory obligations:

• Monitor platform activities, such as streaming and financial transactions, to prevent fraud, unlawful activities, and other regulatory breaches.
• Carry out identity and age verification procedures to ensure the lawful use of the platform.

6.3. For Business and Operational Purposes Based on Our Legitimate Interests:

• Contact you regarding our services, provide updates, and address your inquiries related to your account or usage of the platform.
• Customize your experience by offering tailored services, assistance, and feedback based on your interactions with the platform.
• Perform statistical analysis to enhance and develop the platform's features, improve user experience, and introduce new services. Such analysis will largely be conducted using aggregated data.
• Investigate complaints, monitor account activity, and ensure the integrity of the platform to prevent misuse or unfair practices.

6.4. In accordance with Your preferences and based on Your consent:

• Personalize marketing content and customize your platform experience, including recommending services, content, or promotions that align with your preferences and past interactions.
• Send you marketing materials about new services, promotions, or updates that we believe may be of interest to you, based on your participation in previous activities or use of the platform.
• Obtain your consent for any specific data processing activities that require it, and ensure that such processing aligns with your preferences and the scope of your consent.

7. SHARING YOUR PERSONAL DATA

7.1. We share personal data with the following entities to provide, improve, and support our platform's services:

• Analytics companies
• Advertising agencies
• Social Media companies
• Risk and fraud agencies
• Customer service agencies
• Credit Reference Agencies
• Payment providers

7.2. We disclose anonymized data (such as aggregated statistics) about users in order to describe our sales, customer base, traffic patterns, and other information to prospective partners, advertisers, investors, and other reputable third parties for lawful purposes. These statistics will not include personal data that identifies individual users.

7.3. We may also be required by law, court order, or governmental authority to disclose certain types of personal data, and we will comply with such legal obligations as necessary.

8. INTERNATIONAL TRANSFERS

8.1. We operate internationally and may transfer your personal data to our affiliates or service providers in other countries, solely for the purposes outlined in this Privacy Policy. Wherever your personal data is transferred, stored, or processed, we will take appropriate measures to protect its privacy and security. These measures may include using standard contractual clauses, obtaining your consent, or relying on other legal grounds for such transfers. By using our Platform, or providing personal information for any interactions with us, you consent to the transfer of your data. We will ensure the privacy and security of your personal data in accordance with this Privacy Policy, regardless of where it is processed or stored.

9. RETAINING YOUR PERSONAL DATA

9.1. We retain your Personal Data only for as long as it is necessary to fulfill the purposes for which the data was collected, such as providing services, ensuring compliance, and meeting legal obligations. Due to regulatory requirements, most of your data will be stored for as long as you remain registered with our platform.

9.2. If you choose to close or delete your account, any data related to your activities (such as marketing preferences, transaction history, or account interactions) will be erased unless retention is required by legislation or regulatory obligations. In such cases, we will retain the data only as long as necessary in accordance with applicable laws and regulations. For example, some data may need to be stored for a minimum period (e.g., 5 years after account deletion) to comply with regulatory or licensing requirements.

10. YOUR RIGHTS UNDER APPLICABLE DATA PROTECTION LEGISLATION

10.1. As a user of our platform, you have the following rights regarding your personal data:

• To receive information on how we use your personal data.
• To access the personal data, we hold about you.
• To request the erasure of your personal data, subject to legal or regulatory obligations requiring retention.
• To object to our processing of your personal data where the legal basis is our legitimate interests, including for marketing purposes.
• To correct any inaccurate personal data, we process.
• To request restrictions on our processing of your personal data.
• To request that we transfer your personal data to another organization (data portability).
• To request an explanation of the logic behind decisions made about you solely through automated means.
• To lodge a complaint with a data protection authority.

10.2. To withdraw your consent where processing is based on your consent by contacting us at info@beauty-booking.biz. You may also withdraw consent for receiving direct marketing communications by adjusting your account settings on our Platform.

10.3. We may require proof of identification when you make a request to exercise your rights. Additionally, if a third party makes a request on your behalf, we will require your authorization and further verification of identity (e.g., photographic ID).

11. CHILDREN'S PRIVACY

11.1. Our Platform and services are not intended for individuals under the age of 18. We do not knowingly collect any personal information from individuals under this age, and we request that minors do not provide any personal information to us. If you have concerns about the privacy of a minor, please contact us at info@beauty-booking.biz and we will take the necessary steps to remove any information that we may have unintentionally collected without proper consent.

12. DATA SECURITY MEASURES

12.1. We understand the importance of data security measures and techniques and strive to ensure that Your data is safe with Us. We have put in place several measures to protect Your data from unauthorized access to and alteration as well disclosure and destruction of information.

13. CALIFORNIA SUPPLEMENTAL PRIVACY NOTICE

13.1. We do not "sell" personal information as defined under the California Consumer Privacy Act (CCPA). This means we do not sell, rent, or otherwise disclose your personal information in exchange for money or any other value. In addition to the rights outlined in our Privacy Policy, California law provides California residents with the following rights:

NOTICE: You have the right to be informed of the categories of personal information we collect and the purposes for which it is used at or before the point of collection.

Right to Non-Discrimination: The CCPA prohibits discrimination against California residents for exercising their rights under the CCPA. This means we cannot deny you goods or services, provide a different level of service, charge different prices, or impose penalties for exercising your CCPA rights, unless such actions are reasonably related to the value provided to the business by your data.

Submitting Requests: To exercise your rights, you may submit a request by emailing us at info@beauty-booking.biz. Please include your first and last name and the email address associated with your account. If necessary, we may request additional details to verify your identity. We will respond to verifiable requests from California consumers in accordance with the law.

California Shine the Light Law: Under California's Shine the Light law, California residents who provide us with personal information may request and obtain information about the personal information shared with third parties for their direct marketing purposes during the preceding calendar year. We do not share your personal information for direct marketing purposes.

14. ACCESS CONTROL MECHANISMS AND DATA PROTECTION

14.1. To prevent unauthorized access and data breaches, we implement strict access control mechanisms and role-based distribution of responsibilities. The key roles and their respective access levels are defined as follows:

• Administrators: Have full access to all systems and data. They are responsible for managing user permissions, system configurations, and overall security measures.
• Technical Support: Limited access to perform specific tasks such as troubleshooting and user support. They do not have access to sensitive personal data unless required for resolving specific issues.
• Customer Service Representatives: Access to user data necessary for providing support and resolving queries. They do not have administrative privileges or access to system configurations.

15. BREACH NOTIFICATION

15.1. We are committed to notifying the relevant supervisory authority of any data breaches within 72 hours of becoming aware of the incident. If the breach poses a significant risk to the affected individuals, we will also notify those individuals promptly.